Privacy Policy & Delivery Conditions
TERMS OF PURCHASE
The purchase of works by the artist Laura Rota will be invoiced by Laura Rota, Via Spezia 33, 20142 Milano - Italy, P.IVA â€13108870968‬
All reproduction rights remain with the artist. The purchaser may not reproduce the work for personal or commercial purposes without requesting permission from the artist. This permission will only be valid if granted by the artist in written form.
DELIVERY CONDITIONS
Purchased goods will normally be delivered to the courier within 3 working days after receipt of the order, unless other instructions given on the website. Delivery times to the address requested by the customer are intended from the moment of handing over to the courier and may be subject to variations beyond our control. As soon as it's available, the courier's tracking number will be provided to the customer to track the package in transit. Costs are indicated at checkout and vary depending on the size and weight of the parcel and the place of destination.
Please note that EXTRA UE DELIVERY shipments need at least 20 days to be approved by the Italian Ministry of Culture.
MODE OF DELIVERY
The courier in charge will make a first delivery attempt. If for any reason (absence of the addressee, wrong address or recipient, or any other problem) the parcel cannot be delivered on the first attempt, the courier will make a new delivery attempt or leave the parcel at a local pick-up point within 48 hours. If this is also unsuccessful, the parcel will remain in storage at the courier company's branch closest to the customer. It is the customer's responsibility to go to the courier company's location to pick up the parcel in storage. Deliveries result in additional costs that cannot be calculated in advance, and will be charged to the customer.
WITHDRAWAL
The purchaser has the right to withdraw from the purchase within 14 days from the date of receipt of the goods.
The right of withdrawal is exercised by sending a notice to laura.rota.art@gmail.com, indicating the address and times for collection of the goods.
The goods must be returned perfectly intact and in the same original condition. Once the return has been received and verified, we will refund the amount paid by the customer for the purchase of the goods within a maximum period of 14 days. For the refund, the same means of payment chosen by the customer at the time of purchase will be used.